Tip: We totally understand that returns can happen when ordering for shoes online. To avoid running into this situation, we encourage you to email us at firstname.lastname@example.org or chat with us on our chat box (on our website). Provide us basic information on what size you generally wear or your feet measurements. We'd be happy to assist you in selecting your perfect fit.
Intricate embroidery and neutral tones come together to create a truly timeless flat. Handcrafted to perfection, these sophisticated shoes showcase the skill of our artisans perfectly. The color palette is purposefully muted, so that the elegance of the lady wearing them can truly shine.
Shipping: Final shipping, duties and VAT will be calculated at checkout.
Fit: In between sizes? We suggest sizing up if you have a wider foot. Our shoes fit true to US sizing.
We provide FREE Shipping to US, Canada, UK, Singapore and the Middle East for orders over $99 CAD/approx 75 USD.
RETURN AND EXCHANGE
We’ll do all we can to help you love your flats. Unworn shoes can be exchanged or returned for a refund within 7 days of receiving them. We will ask you to ship them to us, and we will ONLY cover the cost of shipping back the exchanged pair. In the case of a refund, any amount paid for shipping will not be refunded. Only the cost of the product will be processed as a refund.
To initiate a return or exchange request, please start off with emailing us at email@example.com and provide a brief description of your return/exchange reason. We will follow up with you once getting email.
We provide FREE worldwide shipping on orders over $99 CAD/75 USD to certain countries where we are able to access competitive rates. We are constantly working on increasing the countries on this list! Everywhere else, we offer competitive flat rates on both standard and expedited shipping.
Unfortunately, our prices don't include local taxes, duties, brokerage fees, and VATs, all the stuff you may be charged to receive your shipment. *Make sure you consider all fees,* because once your order arrives you'll be required to pay all taxes, duties, etc. (we won't be able to refund you if you change your mind).