The tiniest bit of sparkle is all that we needed to elevate this classic.At once mysterious and yet romantic, our Sanae is a statement waiting to be made.
Unless stated otherwise, our products are carefully handcrafted across Bangladesh, India and Pakistan.
Sole and Inner Lining: Genuine Leather
Outer Material: Velvet, Zardozi handwork
Size and Fit Information:
Narrow - Normal Width: Fits true to US Sizing
- Wide and/or Half sizing: Fits small, size up
In the GTA? You can now pick up your shoes from our warehouse in Mississauga. Simply select local pick up option while at checkout!
Ontario Flat Rate $8 CAD
Rest of Canada Flat Rate $10 CAD
Free Shipping in Canada over 99 CAD
USA Flat Rate $4 CAD/ $3 USD
Free Shipping in USA over 99 CAD/77 USD
MENA Region (Bahrain, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates, Syria, Yemen) Aramex Standard Shipping $10 CAD
Pakistan BlueEx Standard Shipping $6.50 CAD
Singapore, Malaysia, UK and Australia Flat Rate $10 CAD
Rest of the World Flat Rate $15 CAD
Unfortunately, our prices don't include local taxes, duties, brokerage fees, and VATs, all the stuff you may be charged to receive your shipment. Make sure you consider all fees, because once your order arrives you'll be required to pay all taxes, duties, etc. (we won't be able to refund you if you change your mind).
RETURN AND EXCHANGE
To initiate a return or exchange request, please start off with emailing us within 2 business days of receiving your flats, at firstname.lastname@example.org and provide a brief description of your return/exchange reason.
We will follow up with you within 2 working days, and provide next steps based on your location.
Canada: Customer ships back the product to us (Mississauga), and we will take care of shipping the exchange back to you. If you would like us to provide a discounted Canada Post label, please mention this on the email.
US: Customer ships back the product to our shipping company (in Buffalo, NY), and we will take care of shipping the exchange back to you.
Rest of the World: Customer ships back the product to us (Canada), and we will take care of shipping the exchange back to you.
Canada: We will provide a return label to you following your return request on email. This return label will cost $5 and be deducted from your refund as a restocking fee.
US: Customer ships back the product to our shipping company (in Buffalo, NY) and we will have it brought back to Canada. We will deduct a restocking fee of USD $4 to cover the cost of having it brought back to Canada.
Rest of the World: Customer ships back the product to us (Canada) and we will process the refund. No restocking fee.
We only process exchange and return items in original packaging and shape. Any damage or wear on the product disqualifies the product for Exchange and Return.
Tip: We totally understand that returns can happen when ordering for shoes online. To avoid running into this situation, we encourage you to email us at email@example.com or chat with us on our chat box (on our website). Provide us basic information on what size you generally wear or your feet measurements. We'd be happy to assist you in selecting your perfect fit.